Monitoring Program Performance in Calgary’s Homeless-Serving System of Care

I’ve just written a blog post discussing how program performance is monitored in Calgary’s Homeless-Serving System of Care.

Points raised in the blog post include the following:

-The Calgary Homeless Foundation (CHF) is the System Planner for Calgary’s Homeless-Serving System of Care (full disclosure: I work as CHF’s Director of Research and Data). As System Planner, CHF disburses approximately $42 million annually to programs in Calgary that assist households experiencing homelessness (I’ve previously blogged about those various programs here).

-CHF also monitors performance of the programs it funds; it uses Key Performance Indicators (KPIs) as part of that effort.

-CHF has recently unveiled new KPIs (which are the subject of my new blog post).

The link to the new blog post is here.

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